Kempinski Hotel Cancun, Cancun | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Retorno Del Rey 36, Cancun, Mexico, 77500

Perfect

9.2

9.4

/10

4.5

4.2

“The hotel's beachfront position offers breathtaking views and easy access to the crystal-clear waters of Cancun.”view full review

Location

Kempinski Hotel Cancún is situated on the powdery white sands of the Caribbean, offering direct access to the azure waters. Located just 20 minutes from Cancun International Airport, the hotel provides effortless connectivity to the region's attractions. This prime location allows guests to enjoy both the serene beach environment and the excitement of nearby cultural experiences.

Rooms

The hotel boasts beautifully appointed accommodations, including the Deluxe Seaside Room, featuring a spacious 41 m² area and breathtaking ocean views. Guests enjoy a range of luxurious amenities, such as marble bathrooms with Salvatore Ferragamo(R) bath products and private balconies. Club Seafront Rooms provide exclusive access to The Club Lounge, offering additional benefits like private check-in and food selections.

Wellness

KAYANTÁ Spa at Kempinski Hotel Cancún offers a variety of treatments inspired by ancient Mayan therapies, utilizing indigenous ingredients from the Yucatán Peninsula. The spa features facilities including steam rooms and whirlpools, combined with an Aqua Retreat Day Pass for unrestricted access to soothing amenities. Guests seeking rejuvenation can choose from various treatments designed to restore balance and wellness.

Dining

Kempinski Hotel Cancún hosts five dining venues, offering a range of culinary options. Fantino, a AAA Five Diamond restaurant, serves Mediterranean cuisine crafted from the finest ingredients. The Club Grill & Jazz Supper Club combines gourmet offerings with live piano music, while Casitas offers a beachside dining experience featuring fresh seafood and grilled meats.

Meetings and Events

The hotel provides versatile indoor and outdoor event spaces, suitable for business meetings, conferences, and weddings. With personalized service, the venue accommodates both intimate gatherings and large celebrations. The exquisite catering services create unique experiences with bespoke menu options tailored to guests' needs.

Highlights

Location: Turquoise waters of the Caribbean

Rooms: Club Seafront Rooms with ocean views

Dining: AAA Five Diamond restaurant Fantino

Wellness: KAYANTÁ Spa with Mayan treatments

Events: Personalized service for weddings and conferences

Amenities: Aqua Retreat Day Pass access

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Select your room type

Kempinski Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Seafront Double Room

2 persons

445 sq. feet

2 Double beds

Bathtub

Balcony

room details

Deluxe Seaside Double Room

2 persons

445 sq. feet

2 Double beds

Bathtub

Balcony

room details

Deluxe Seafront King Room

2 persons

445 sq. feet

1 King-size bed

Bathtub

Balcony

room details

Club Seafront Double Room

2 persons

445 sq. feet

2 Double beds

Bathtub

Balcony

room details

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Price and Room Availability Calendar

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What our guests says about facilities

Kempinski Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences

Really good Cuisine

During my stay, I dined at Casitas and tried their beef ribs and salmon, which were absolutely delicious. The food at the pool bar was also very nice, and I was pleasantly surprised by the high quality considering we dined poolside. It completely transformed my view of hotel dining, making it nice and delectable.

William123. USA, read full review

Stunning Ocean View

The Ocean Front King room I stayed in was upgraded to a suite, which offered lovely views of the ocean. The room was spotless and had a lovely style that was consistent with the Ritz-Carlton brand. I loved coming back to such a beautifully decorated space at the end of each day.

Derek_B. Canada, read full review

Relaxing Spa Experience

The spa facilities at the hotel were absolutely fantastic. I took advantage of their sauna and steam room, which added a layer of relaxation to my vacation. These amenities were clean, well-maintained, and provided a perfect escape after a busy day in the sun.

Kevin_P. UK, read full review

Fantastic Lounge Experience

I enjoyed a wonderful evening at the D-Lounge, where I was pleasantly surprised by the quality of the sushi and the vibrant ambiance. It was one of the highlights of my trip, as the setting was perfect for relaxing and enjoying great food while listening to live music.

Larry_Smith. Australia, read full review

What’s included

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course
Yoga class
Sports trainer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower

Kempinski Hotel Cancun Location

Retorno Del Rey 36, Cancun, Mexico, 77500

Map view

Retorno Del Rey 36, Cancun, Mexico, 77500

City landmarks

Museum

Mayan Museum of Cancun

1.4 mi

Landmark

Avenida Kukulkan

3900 ft

Museum

Museo Subacuatico de Arte

2400 ft

Mall

Luxury Avenue

3500 ft

Landmark

Museo Sensorial del Tequila

3800 ft

Mall

Kukulcan Plaza

3500 ft

Beach

Playa Marlin

5100 ft

Shopping Area

Luxury Avenue Cancun

3300 ft

Aquarium

Interactive Aquarium

1.2 mi

Museum

Cancun Wax Museum

1.3 mi

Landmark

Yamil Lu'um Archeological Site

1.3 mi

Landmark

Scorpion's Temple ruins

1.3 mi

Landmark

Extreme Games Cancun

3200 ft

Landmark

Marlin Beach

4300 ft

Shopping Area

Fashion Harbour

1.2 mi

Mall

La Madonna

1.2 mi

Park

arte Garden

1.3 mi

Museum

Parque Maya Cancun

1.4 mi

Landmark

Museo de Arte Popular Mexicano

1.9 mi

Landmark

Laguna Nichupte

1.7 mi

Beach

Playa Delfines

2.3 mi

Landmark

El Rey Archaeological Zone

2.3 mi

Landmark

Parque Ventura Cancun

1.9 mi

Landmark

Iberostar Cancun Golf Course

2.1 mi

Landmark

Water Park at The Grand

2.3 mi

Night club

Coco Bongo

3.1 mi

Landmark

Cancun Convention Center

3.2 mi

Beach

Chac Mool Beach

2.8 mi

Nearby

Blvd. Kukulcan

Dolphinaris Cancun

1700 ft

Night club

H Roof

1500 ft

Restaurants

Harry's

1500 ft

Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera

Puerto Madero

1200 ft

Blvd. Kukulcan Km 14.1 Hotel Zone

Fantino

100 ft

Calle Retorno Del Rey # 36 The Ritz-Carlton

The Caribe Bar & Grill

100 ft

Retorno del Rey #36

Lobby Lounge at Ritz Carlton Cancun

100 ft

The Ritz-Carlton

Porfirio's Cancun

1600 ft

Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera

El Cafe Mexicano

100 ft

Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36

Casitas

100 ft

Calle Retorno Del Rey # 36 Zona Hotelera

Nebbiolo Ristorante

1100 ft

Blvd. Kukulcan Km. 14.5 Lote 38

Olio

1200 ft

Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa

Secrets The Vine Cancun

1200 ft

Boulevard Kukulcan Km 14.5 Lote 38

Vicente Asador De Brasa

2100 ft

Blvd Kukulcan Km 12

Getting around

City Centre

Cancun17 min · 6.8 mi

Airports

Cancun International Airport (CUN)27 min · 11.2 mi

Isla Mujeres, Quintana Roo (ISJ)48 min · 19.5 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at USD 20 per day.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of US$40 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Japanese, Russian

Year renovated:

2006

Number of floors:

Number of rooms:

363

Former name

The Ritz-Carlton, Cancun

Reviews and Ratings

Feedback about Kempinski Hotel Cancun from previous guests about their experience.

Review score

Based on 562 verified reviews

9.2/10

Perfect

91%

Recommend

Breakfast

9.2/10

Cleanliness

9.5/10

Comfort

9.5/10

Facilities

9.2/10

Free Wi-Fi

9.6/10

Location

9.5/10

Paid Wi-Fi

10.0/10

Staff

9.4/10

Value for money

8.6/10

based on 3890 reviews

4.5/5

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